Zapier, Make, Lindy, Gumloop, Airtable, Google Workspace, Slack and Notion are the plumbing. The BIFF agents are the judgement in the middle. Here's exactly how they interact to run a property portfolio — and where the human still signs off.
Each tool does what it's best at. The BIFF agents are the reasoning layer that turns raw events into decisions — and every irreversible action passes back through a human.
Follow one real workflow — a tenant reporting a fault — from inbox to approved contractor quote. Every tool plays its part; the BIFF Maintenance Agent makes the call; the PM approves in Slack.
The same shape runs the arrears and renewals workflows — only the agent and the templates change.
Event triggers and app-to-app automation — "when an email is labelled maintenance, start the workflow." The connective tissue between apps.
Visual multi-step workflows with branching and error handling — the conductor that calls each app and the agent in sequence.
An AI assistant over inbox, calendar and meetings — triages incoming messages and drafts first-pass replies before the specialist agent takes over.
No-code builder for AI agent workflows — a place to assemble and tune the per-task agent logic without standing up infrastructure.
The operational database — tenants, leases, jobs, contractors and their ratings, the approval queue and status. The single source of truth the agents read and write.
Gmail for inbound/outbound, Calendar for scheduling, Drive for documents and inspection photos, Docs/Sheets for generated reports.
Where the property manager lives. Approval cards land here — Approve / Reject with one click — plus urgent alerts and the daily agent briefing.
SOPs and templates the agents follow, the knowledge base they ground against, and the audit log / reporting space every action is written to.
These tools move data and fire actions, but they don't supply the judgement. The BIFF agents are the reasoning layer: deterministic code owns the facts (who owes what, which contractor is highest-rated), the model owns the drafting and classification, and a human owns every send via the Slack gate. Drop the agents in the middle and the stack stops being plumbing and starts running the business.
The live property-agent fleet — arrears, maintenance and renewals — with the approval queue, contractor scoring and audit log already running.